Testimonials for Lowcountry Foundation and Crawl Space Repair

My experience with your company was top notch and I would use them again. Everybody was so courteous and professional.

Ms. Kathy and Mr. Robert Videon; Thank you so much for the pics we received.  We signed all the needed papers so they can immediately disburse what is left due to your company.  Again, a million thanks to all the Low Country Basement family for an exceptional job.  We want to extend a special thanks to these fine LCB Ambassadors: Mr. Brian Townsel, arrived at our home being courteous, professional and thorough.  He was very informative and went through all the details of what we can expect and what his findings were in his inspection. Mr. Brian availed himself by phone and email for any other inquiries we had. Mr. Brian completely went above and beyond the call of duty.  At no time did we feel pressure to sign on the dotted line. Mr. Alex Bruno-Cortes and Erik Spikes, two exceptional young men that were instrumental in creating a client trust relationship with Low Country Basement Company and us.  Mr. Alex, for one, stood out as a passionate brand advocate.  He is inspired by where the Low Country Basement Company is headed and he was compelled to share that passion with us by delivering great customer service and interaction. This connected your company’s brand story from the inside out – from Mr. Alex, your employee to us, your consumers. The brand experience was authentic and compelling at every touch point, you’ve created in Mr. Alex a brand ambassador within your own ranks that went beyond 9-5!  And it goes without saying that; Mr. Erik Spikes, was professional, personable, and delivered quality performance through workmanship and communication. This represents a company of integrity and honesty.  Mr. Milton Pate and Tyler Kersey were great to work with friendly, efficient and personable.  Mr. Milton communicated everything that was done from beginning to end.  High quality workmanship! Ms. Kathy you are a charm and exceptional in your delivery from start to finish.  You are the first welcoming voice that opened the path to experiencing top notch service.  And the last to seal that client trust relationship.  Hopefully, the CEO can appreciate your exemplary service and dedication to his company. Finally there is a company out there that cares about their work and the finished product. Five stars quality and kudos to your entire company for having such great LCB Ambassadors representing your company.  This may seem awkward but please pass this letter to your CEO for us.  Exceptional work should always be recognized.  I will 200% recommend LCB to my friends, neighbors and family because of this awesome experience! Best Regards, From two gratified consumers;   MA Concepcion  Wm. Concepcion

Jeff H.'s home in Bonaire, GA had some serious foundation settlement issues, to the point where cracks were beginning to appear on the concrete. That is when Jeff knew he had to get professional help and began searching for a company to help him fix the problem. One of the companies he looked in to was Lowcountry Basement Systems, and after having them inspect the property, detect the problem and explain what needed to be done, he decided to hire the company, confident that they would deliver the results he expected. "They stand behind their work, they have a 25-year warranty and as I got to know them (...) I got a real sense of confidence in this company", explains Jeff. "The whole time they were here, they were doing super work, getting the job done. It was hard, back-breaking type of labor, and at the same time they cleaned up after themselves. hey did a great job of making sure everything was back the way it was supposed to be, the same way they found it when they started." , concludes Jeff.

John R. from Savannah, GA had plans to turn this large barn into a house, but while cleaning up the building he realized that the slab foundation was cracked and sinking. He called Lowcountry Basement Systems for help with helping secure, stabilize and raise the foundation so that no further settlement or structural damage would occur in the future. In this video he talks about the experience with the company. "I think Lowcountry Basements is amazing! If you have an issue with a cracked slab or settling building I'd highly recommend you give the team a call", says John.

After a long term tenant left their rental property in Savannah, GA, Nancy K. and her mom inspected the place to find the add-on back porch in very bad shape. There was mold and structural decay causing the floor to sag. After an inspection by one of our technicians, Nancy was convinced that Lowcountry Basement Systems was the right company to fix the porch. In this video she speaks about the experience. The work performed was of such good quality that it made it easy for her to her sell the condo right away. "Everybody is happy. New owner is happy, I'm happy, my mom is happy. It is all good to go", says Nancy.

When Hurricane Mathew hit the East Coast in September, 2016 Arthur H. and all his neighbors had to evacuate the area. So he secured his home to the best of his ability and left. When he came back after the storm, while the house was still standing, he did notice that there was something wrong with its foundation. The windows in the front room where sticking and seemed out of square. When Arthur pulled the carpet out, he notice a significant crack on the concrete floor. A clear indication of foundation settlement. That is when he called Lowcountry Basement Systems for help. In this video he talks about the experience he had with the company. "All the equipment was top notch, all the process was done the way he (the foreman) told me was gonna be done, and the concerns that I had... no problems whatsoever!", says Arthur.

When Dill G, began to notice cracks in his Savannah, GA home, along with doors and windows out of square, he knew he had a foundation settlement problem and decide to call Lowcountry Basement Systems for help. In this video, he explains how the company quickly and precisely fixed the problem and how he feels about the results. "I was just amazed at how smoothly everything went.", says Dill.

Scott N. was doing renovations on his home in Savannah, GA and one of the main concerns were the foundation issues of the home, like sagging floors, rotting joists, and some termite damage. The bathroom floor was one of the more problematic areas. The floor had sunken down and cracked. The home was built nearly 100 years ago to different standards than today. There was a thick slab of concrete on top of the joists and the tub was cast-iron and weighed about 600 lb. The excessive weight combined with the termite damage and wood rot made it a good choice to have the floor replaced. The kitchen floor was also sinking due to insufficient support between piers in the crawlspace and the weight of the kitchen appliances & marble countertop. Scott was happy that he chose Lowcountry Foundation Repair to get the job done!

A few months after building an addition to his Macon, GA home, Stephen D. began to notice all the typical signs of foundation settlement in that new extension of the building. There were cracks on the foundation, cracks around windows and doors, and the french doors which would lead to the deck would no longer open. Stephen remembers that one point, if he dropped a marble in the middle of the room, it would quickly roll to a corner of the room that had sunk up to 1/5 inches.He called Lowcountry Basement Systems for help. In this video he explains how the company helped diagnose and fix the problem, and talks about his experience as a customer. "We got the correct group to work on it from the very beggining", says Stephen. "It was a practical solution for the problem that we had."

We were very impressed with David Smith when he assessed our crawl space. David is a knowledgeable professional who makes you feel very comfortable. He explained things extremely well, which was greatly appreciated. 

The situation was dire. The house was not supported properly in the middle. It was a tough assignment. I am happy with the company and have told people about you. 

I couldn't be more pleased with the work Lowcountry did for our house. They went above and beyond to ensure our house was fixed properly. Their work crew were very courteous and punctual and they worked extremely hard to meet the schedule. I give them my highest recommendation!

Robert offered a clear and concise plan to solve our specific problem. Others had not been able to do that.

Robert offered a clear and concise plan to solve our specific problem. Others had not been able to do that. 100% satisfied. Fantastic, very clear presentation.

What was the top reason you hired us instead of another company? Experience